Protect your rental income
Rent Guarantee gives you financial and legal support in case of missed rent payments, lease break, property damage.
- Rental income guarantee: 12 months of rent reimbursed
- Damage protection: $10,000 in damages
- Eviction legal fees: $2,000 in legal fees
- Over $50 million in Guaranteed Rent across Canada
Tenant troubles can be costly
Even the best tenants can stop paying rent for many reasons (job loss, health issues, breakups). You can’t predict when this will happen, but when it does, costs can quickly get out of control.
$16K
Average homeowner losses related to tenant evictions
$1,450
Average cost of legal, court filing and bailiff fees for tenancy hearings
6-10
months
Time to evict a tenant (varies by province)
GIVING PEACE OF MIND TO THOUSANDS OF HOMEOWNERS
“I was on the SingleKey Rent Guarantee program and my tenant broke the lease. I put in a claim and they quickly covered 1 month of lost rent as I needed a few weeks to find a new tenant. Great program!”
“I had a tenant who stopped paying rent after losing their job, but fortunately, I was enrolled in the Rent Guarantee program. They covered the lost rent for nine months, which was the duration it took to evict the tenant.”
“I was on the SingleKey Rent Guarantee program and had a tenant break the lease. I put in a claim and they were able to get me back the lost rent immediately, as I needed some time to find a new tenant. Super helpful team as well!”
“I was on the SingleKey Rent Guarantee program and had a tenant break the lease. I put in a claim and they were able to get me back the lost rent immediately, as I needed some time to find a new tenant. Super helpful team as well!”
“As a first-time landlord, I was so nervous about jumping in. After much research on how to best protect our investment, I came across SingleKey and can’t believe how effortless the process was. Thank you!”
“As a first-time landlord, I was so nervous about jumping in. After much research on how to best protect our investment, I came across SingleKey and can’t believe how effortless the process was. Thank you!”
rent guarantee includes
Protect yourself with the Rent Guarantee
Get approved and relax: we’ve got you covered with extensive financial backups, legal support, and eviction resolution.
Rental income guarantee
In case of delinquency, we’ll reimburse up to 12 months’ rent (up to $60,000).
12 months
of rent guaranteed
Lease break protection
Get up to 30 days of rent paid if your tenant leaves unexpectedly without providing proper notice.
30 days
of rent guaranteed
Property damage protection
We’ll reimburse unpaid court-ordered malicious tenant damages up to $10,000.
$10K
guaranteed
Legal and eviction support
If you have to go through an eviction, our paralegal team will assist you, with legal fees reimbursed up to $2,000.
$2K
guaranteed
HOW IT WORKS
Rent Guarantee steps in when tenants stop paying rent
Once tenants stop paying, one of our dedicated Rent Guarantee Specialists will step in to resolve the issue and handle the lengthy legal process on your behalf.
We contact the tenant
We contact the tenant to understand why they’re not paying and, possible, set up a payment plan.
We send an eviction notice
If the tenant is unresponsive, or unwilling to pay, we proceed to send an eviction notice.
We hire a paralegal to file for eviction
If necessary, we then hire an experienced paralegal to file for eviction and book a tribunal hearing.
We help you enforce the eviction order
After obtaining an eviction judgment, we’ll guide you through the process of hiring a sheriff to remove the tenant if necessary.
Inspect property for damages
Once the property is vacant, inspect for damages and we can reimburse you up to $10,000 in case of malicious damage.
Skip these headaches. Guarantee your rent today.
qualifications and requirements
Getting approved is easy
Our simple and reasonable criteria means we can approve most tenants. Here are the qualification criteria and documents required to apply for the Rent Guarantee.
Qualification criteria
Tenants qualify for the Rent Guarantee if they have:
- A Rent-to-Gross Household Income Ratio not exceeding 50%
- Minimum 1 employed person in the household
- No bankruptcy or eviction on a credit report in the past 3 years
Documents required
For new tenant applicants we require:
- Tenant credit report or SingleKey Tenant Report
- Proof of income and ID
- Signed lease agreements
For existing, mid-lease tenants we also require proof of rent payments.
Apply and get started today
Sign up and submit your application to get approved for the Rent Guarantee.
Share tenant details
Enter some information about your rental unit and the tenant you’d like to enrol for the Rent Guarantee program.
Upload required documents
Upload your tenant’s credit report and proof of income documents, so our team can determine their eligibility.
Get approved
After you’ve submitted the required documents, a Rent Guarantee Specialist will let you know if the tenant is approved.
HOW TO MAKE A DEMAND
Reimbursements made simple
STEP 1
Tell us what happened
Let us know why you need to fill a demand: defaulting on rent, lease break, or damages.
STEP 2
Fill out a default notice form
Share some additional details about the situation. It only takes 5 minutes!
STEP 3
Share a copy of your lease
Provide us with a copy of the signed lease agreement.
Get guaranteed at an affordable price
What's included:
- Guaranteed rent: 12 months
- Property damage protection: $10,000
- Legal fees and paralegal support: $2,000
- Lease break: 1 month rent
- Rent collection included ($50 value)
- 2 complimentary Tenant Reports ($60 value)
Additional benefits included
Complementary add-ons for total peace of mind
Tenant Screening
Annual Rent Guarantee subscriptions come with 2 Tenant Reports so you can screen potential tenants with confidence.
Reference checks
If necessary, our team will call employment and landlord references to verify the tenant’s history, employment, and income.
Automated rent collection
Set up automated monthly rent collection and help your tenants build their credit with on-time rent payments.
How the Rent Guarantee has helped homeowners
Hear from real homeowners and discover how the Rent Guarantee gave them peace of mind
How Rent Guarantee Gave An Ontario-Based Homeowner Confidence to Grow His Rental Business
Eviction Resolved: Rent Guarantee Saves Landlord From $10,000 in Financial Loss
Rent Guarantee Saves Alberta Property Owner From More Than $20K in Damages
See why we're ranked first among homeowners
FREQUENTLY ASKED QUESTIONS
In case you’re wondering...
Find answers to frequently asked questions, or get in touch to learn more.
The Rent Guarantee Program includes:
- Guaranteed rental income for up to 12 months or $60,000 per lease
- Damage protection from malicious tenant damage up to $10,000 per lease
- Legal fees incurred during the eviction process covered up to $2,000
- Automatic Rent Collection via PAD
- 2 FREE Tenant Reports when you pay annually
In the case of negligent or wilful property damage by the tenant, please notify us within the next business day and you will be reimbursed up to $10,000 of damages if the tenant refuses to pay.
To start the Rent Guarantee, we need the following documents:
- A SingleKey Tenant Screening Report for each tenant
- Recent proof of income in the form of recent pay stubs, bank statements, or an employment letter
Note that a valid signed lease agreement is only required after the Rent Guarantee is approved by our team.
We also recommend that the landlord performs a pre‐inspection report, including images of the property detailing the condition of the unit prior to the tenant moving in. Landlord or home insurance is also required.
The good news is that we do not qualify tenants based solely on their credit score. To ensure affordability, we require that the rent cannot exceed 50% of tenant’s gross household-income.
The SingleKey Rent Guarantee program is backed by Pensio Global, and is secured by a performance bond issued by global insurers rated A.M. Best A-.
