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Screen tenants smarter and faster

Choose your ideal tenant with Canada’s preferred tenant screening report. Get detailed insights in minutes and rent with confidence.

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Trusted by over 135K landlords in the industry

Only SingleKey helps you screen tenants confidently

Experience Canada’s leading tenant screening platform.

Comprehensive report

Don’t miss out on any potential red flags. SingleKey provides you with all the key information.

Easy to understand

Clear and actionable reports that are visual, summarized and easy to read.

Quick & easy to order

Order in only 3 simple steps, and get your report back in as little as 5 minutes.

TENANT REPORT FEATURES

Everything you need to make informed rental decisions

A complete picture of your tenant 

Choose between a full credit check from Equifax®, TransUnion®, or both credit bureaus. You'll get access to key credit, employment, and rental history to evaluate your rental applicant’s financial status and reliability as a renter.

Easy online rental application

Invite your tenant to complete an online rental application and quickly collect their personal details, employment info, proof of income documents, references, and credit check consent.

Eviction history and public record scan

Protect yourself from a lengthy eviction by getting your applicant’s eviction records sourced from Openroom, SOQUIJ, and CanLII. Plus, find out if they have an existing fraud or criminal history.

Social media insights

Each Tenant Report includes a scan of publicly available social media profiles, allowing you to compare results with tenant-provided details and verify important aspects like employment history from LinkedIn.

Income document analysis

PDF files provided on the rental application are scanned for signs of tampering. Key details are extracted and automatically checked against the information provided on the rental application.

Smart identity verification

Make sure the credit check is being run for the right person. Our AI-enabled tool confirms an applicant’s identify by cross-referencing a liveness check (selfie) and their uploaded ID.

Over 800 five star reviews

How it works

Start screening in minutes

Get a Tenant Screening Report and discover essential tenant insights in 3 easy steps.

Select the type of report

Choose between an Equifax, TransUnion, Dual Credit Report, or International Credit Check 

Invite the tenant to apply

An automated email will be sent to the tenant to complete an online rental application.

Choose who pays

Pre-pay for the Tenant Report, or invite your tenant to pay. Credit and debit cards accepted.

Have questions?

Need help with ordering a report?

Watch this step-by-step guide on how to order a Tenant Screening Report in less than a minute!

You're in good company

147K+

Homeowners

9K+

Real estate agents

1,000+

Property managers

523K+

Tenants screened

product demo

See the Tenant Screening Report in action

PRICING

Start with a Single or Dual Report

Customize your Tenant Screening Report to fit your needs.

Single Bureau Report

OR

$29.99

  / report

What's included:

Dual Bureau Report

AND

$44.99

  / report

What's included:

Interested in screening an international tenant?

Customize your Tenant Screening Report to fit your needs.

A full suite to help you rent risk free

Pre-screen leads

Pre-screen interested leads by asking key questions before proceeding to viewings.

Reference check calls

Pre-screen interested leads by asking key questions before proceeding to viewings.

Draft and sign leases

Once you’ve found your perfect tenant, invite them to sign a lease with e-leasing.

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ADDITIONAL FEATURES

More than just a credit check

Pre-screen leads

Pre-screen interested leads by asking key questions before proceeding to viewings.

Pets and vehicles

Learn about if the applicant has any pets or if they will require parking spaces.

Rent-to-income ratio

Quickly assess tenant affordability by looking at their rent-to-household income ratio.

Automated reference check

Save time with reference check emails sent to previous landlords.

Eviction history

Find out if a tenant has been previously evicted or if they have a criminal record.

Anti-fraud features

Scan QR code on the report so you can get the credit data straight from the source.

Income document verification

We scan paystubs that tenants upload for signs of tampering to prevent fraud.

Identity verification

Determine if the tenant’s monthly debt payments are too high to afford rent.

Helpful customer service

Get help from our live support team by phone, email, or chat.

have questions?

Speak with a real person

Our top-rated Customer Success Team is here to help. Based in Toronto, our friendly representatives are dedicated to providing personalized support. Whether you have questions about our products or need technical guidance, we’re ready to assist. Live support hours are from 8 a.m. to 7 p.m. EST on weekdays and 10 a.m. to 2 p.m. EST on Saturdays.

See why we're ranked first among homeowners

I had a tenant break their lease a month early, and SingleKey stepped in to cover the lost rent for that month (Rent Guarantee Service). The process was straightforward, and the payout was prompt. It's reassuring to know that I have this kind of support as a landlord. Highly recommend!
Great service for landlords - especially tenant screening and education/knowledge parts of it. Customer service is very responsive and helpful. I've been a paying client of SingleKey for 2 years and will continue using this platform.
The agent Rahi spent nearly an hour with me, a senior, while I completed the forms online. He was so friendly, knowledgeable and patient as he walked me step by step through the process. Please recognize Rahi's efforts as extraordinary, excellent customer service skills and an overall gentleman. Titanic thanks!
very easy to use, I am a Realtor®, and I have used this for vetting tenants. The report is very indepth and helps me stay Fintrac Compliant.
SingleKey is a great tool for Landlords. Especially with all the fraudulent documents we are receiving these days. The roll out of the international credit checks is an amazing addition to an already great tool.
I've been using SingleKey for over a year now and it is seamless. And, on the few times I needed support, they responded promptly and were able to resolve my issue quickly. Thanks SingleKey for all of your help!

FREQUENTLY ASKED QUESTIONS

In case you’re wondering...

Find answers to frequently asked questions, or get in touch to learn more.

We have offices in Toronto, ON and Vancouver, BC. We serve all of the U.S. and Canada including Quebec.

For the U.S., we currently provide our Tenant Reports and Rent Guarantee Program. The Rent Collection tool is currently unavailable. 

We only charge one-time fee per tenant check. No monthly subscription or services fees. You can pay yourself, or request the tenant to pay.
To order a tenant credit report, you have 2 options:

Option 1: INVITE TENANT

Email a tenant the application form to collect their information. The tenant then fills out their information and gives consent to run the credit report. We then run the report and notify you when it’s ready.

Option 2: ENTER TENANT INFORMATION

If you have the tenant’s information and their consent, you can enter the tenant’s information and get the results back within 5 minutes. To run the report, you will need the tenant’s legal name, address, and date of birth.

As of November 2024, both credit bureaus, TransUnion and Equifax, have classified rental credit checks as soft checks. This means our Tenant Screening Report will not appear as an inquiry on a tenant’s credit file. It will also not affect a tenant’s credit score, even if they are screened multiple times in a short time period. This will apply retroactively to any rental check that was done in the past two years.

As a soft check, the credit inquiry will no longer show up for lenders on the credit report. However, a rental applicant will see the inquiry on their MyEquifax portal.

The public documents scan is a real-time public document search of over 200,000 databases looking for criminal records, court decisions, past evictions, negative press, social media profiles, public biographies, past employment and more.
Read our full guide on how to read the SingleKey Tenant Report.

Protecting your information is our priority. All tenant and landlord data is securely stored and encrypted. For more details see our Privacy Policy.

You can use this link to create an account.
After you enter your information, you will be asked to go through our verification process. Once your account has been verified, you can run reports.

Absolutely! Just hit Order Now, select the ‘Enter Tenant Info’ option, and then enter your information. Note that you will have to enter your name and email address twice under ‘Your Information’ and ‘Tenant information’ sections.