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Choose your ideal tenant with Canada’s preferred tenant screening report. Get detailed insights in minutes and rent with confidence.
Experience Canada’s leading tenant screening platform.
Don’t miss out on any potential red flags. SingleKey provides you with all the key information.
Clear and actionable reports that are visual, summarized and easy to read.
Order in only 3 simple steps, and get your report back in as little as 5 minutes.
TENANT REPORT FEATURES
Choose between a full credit check from Equifax®, TransUnion®, or both credit bureaus. You'll get access to key credit, employment, and rental history to evaluate your rental applicant’s financial status and reliability as a renter.
Invite your tenant to complete an online rental application and quickly collect their personal details, employment info, proof of income documents, references, and credit check consent.
Protect yourself from a lengthy eviction by getting your applicant’s eviction records sourced from Openroom, SOQUIJ, and CanLII. Plus, find out if they have an existing fraud or criminal history.
Each Tenant Report includes a scan of publicly available social media profiles, allowing you to compare results with tenant-provided details and verify important aspects like employment history from LinkedIn.
PDF files provided on the rental application are scanned for signs of tampering. Key details are extracted and automatically checked against the information provided on the rental application.
Make sure the credit check is being run for the right person. Our AI-enabled tool confirms an applicant’s identify by cross-referencing a liveness check (selfie) and their uploaded ID.
How it works
Get a Tenant Screening Report and discover essential tenant insights in 3 easy steps.
Choose between an Equifax, TransUnion, Dual Credit Report, or International Credit Check
An automated email will be sent to the tenant to complete an online rental application.
Pre-pay for the Tenant Report, or invite your tenant to pay. Credit and debit cards accepted.
Have questions?
Watch this step-by-step guide on how to order a Tenant Screening Report in less than a minute!
Homeowners
Real estate agents
Property managers
Tenants screened
product demo
PRICING
Customize your Tenant Screening Report to fit your needs.
Customize your Tenant Screening Report to fit your needs.
Pre-screen interested leads by asking key questions before proceeding to viewings.
Pre-screen interested leads by asking key questions before proceeding to viewings.
Once you’ve found your perfect tenant, invite them to sign a lease with e-leasing.
ADDITIONAL FEATURES
Pre-screen interested leads by asking key questions before proceeding to viewings.
Learn about if the applicant has any pets or if they will require parking spaces.
Quickly assess tenant affordability by looking at their rent-to-household income ratio.
Save time with reference check emails sent to previous landlords.
Find out if a tenant has been previously evicted or if they have a criminal record.
Scan QR code on the report so you can get the credit data straight from the source.
We scan paystubs that tenants upload for signs of tampering to prevent fraud.
Determine if the tenant’s monthly debt payments are too high to afford rent.
Get help from our live support team by phone, email, or chat.
have questions?
Our top-rated Customer Success Team is here to help. Based in Toronto, our friendly representatives are dedicated to providing personalized support. Whether you have questions about our products or need technical guidance, we’re ready to assist. Live support hours are from 8 a.m. to 7 p.m. EST on weekdays and 10 a.m. to 2 p.m. EST on Saturdays.
FREQUENTLY ASKED QUESTIONS
Find answers to frequently asked questions, or get in touch to learn more.
We have offices in Toronto, ON and Vancouver, BC. We serve all of the U.S. and Canada including Quebec.
For the U.S., we currently provide our Tenant Reports and Rent Guarantee Program. The Rent Collection tool is currently unavailable.
Option 1: INVITE TENANT
Email a tenant the application form to collect their information. The tenant then fills out their information and gives consent to run the credit report. We then run the report and notify you when it’s ready.
Option 2: ENTER TENANT INFORMATION
If you have the tenant’s information and their consent, you can enter the tenant’s information and get the results back within 5 minutes. To run the report, you will need the tenant’s legal name, address, and date of birth.
As of November 2024, both credit bureaus, TransUnion and Equifax, have classified rental credit checks as soft checks. This means our Tenant Screening Report will not appear as an inquiry on a tenant’s credit file. It will also not affect a tenant’s credit score, even if they are screened multiple times in a short time period. This will apply retroactively to any rental check that was done in the past two years. As a soft check, the credit inquiry will no longer show up for lenders on the credit report. However, a rental applicant will see the inquiry on their MyEquifax portal.
The public documents scan is a real-time public document search of over 200,000 databases looking for criminal records, court decisions, past evictions, negative press, social media profiles, public biographies, past employment and more.
Read our full guide on how to read the SingleKey Tenant Report.
Protecting your information is our priority. All tenant and landlord data is securely stored and encrypted. For more details see our Privacy Policy.
You can use this link to create an account.
After you enter your information, you will be asked to go through our verification process. Once your account has been verified, you can run reports.
Absolutely! Just hit Order Now, select the ‘Enter Tenant Info’ option, and then enter your information. Note that you will have to enter your name and email address twice under ‘Your Information’ and ‘Tenant information’ sections.
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