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What is the process to raise a demand?

To raise a demand for unpaid rent or damages through your SingleKey account, follow these steps:

  1. Log into your SingleKey account: Access your account where you have set up the Rent Guarantee.

  2. Select the property: Click on the specific property for which you want to make a demand.

  3. Initiate the demand: Look for the “make a demand” button located near the bottom of the page and click on it.

  4. Provide details: You will be prompted to enter information regarding the default status and any other relevant details related to the unpaid rent or damages.

  5. Submit the demand: After completing the required information, submit the demand.

  6. Follow up: Once you submit your demand, the SingleKey team will reach out to assist you with the next steps to ensure a timely payout.

Make sure you have all the necessary documentation and information ready to streamline the process!



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