If you need to make a demand through your SingleKey account, follow these simple steps:
Step 1: Log into Your SingleKey Account
Go to SingleKey’s website and sign in to your account.
Step 2: Navigate to “Rent Guarantee”
Once logged in, select “Rent Guarantee” from the menu at the top of the page.
Step 3: Select the Account
Find the account for which you need to submit a demand and click “View Details.”
Step 4: Initiate the Demand
Scroll to the bottom of the page and click “Make a Demand.” You will be prompted to answer a series of questions related to your request.
Step 5: Next Steps
Once your submission is received, the Demands Department will review it and contact you for further steps. Typically, we will reach out to both the landlord and tenant to ask a few follow-up questions.
If you have any questions or need assistance, feel free to reach out to our support team.
