Financial and legal support in case of missed rent payments, lease break, property damage.
Here’s how we’ve helped our housing providers take the risk out of renting.
Simplify property management and protect your rental income—all in one platform.
Increase your applicant pool and fill vacancies faster.
The fastest, most comprehensive tenant report—delivered instantly.
Get credit and financial data from both credit bureaus to see the full picture
Easy, mobile friendly, and comprehensive online rental application form
We will contact your tenant’s references and share a recording and summary of the call
Search eviction court records from Openroom, CanLII, and SOQUIJ
AI-powered scan of income documents to detect signs of tampering or fraud
Confirm a tenant’s identity with AI-powered ID verification and liveness check
Unlock insights and blogs to navigate property and tenant management successfully.
Free Lease Agreement Forms for each province in one place
Conversations on real estate trends and property management strategies
Local tools and resources to help you manage your rental property successfully
Learn how to solve renting challenges from our experts
Articles on how to navigate the in-app SingleKey experience
A look at Canada’s average renter profile, affordability, and risk trends based SingleKey’s Q3 2025 rental applications
Get approved for any lease by showing landlords you’re a risk free tenant
Stand out from other applicants with the background check trusted by landlords
Affordable tenant insurance to protect renter's property and liability
Build your credit with every rent payment
Financial and legal support in case of missed rent payments, lease break, property damage.
Here’s how we’ve helped our housing providers take the risk out of renting.
Simplify property management and protect your rental income—all in one platform.
Increase your applicant pool and fill vacancies faster.
The fastest, most comprehensive tenant report—delivered instantly.
Unlock insights and blogs to navigate property and tenant management successfully.
Free Lease Agreement Forms for each province in one place
Conversations on real estate trends and property management strategies
Local tools and resources to help you manage your rental property successfully
Learn how to solve renting challenges from our experts
Articles on how to navigate the in-app SingleKey experience
A look at Canada’s average renter profile, affordability, and risk trends based SingleKey’s Q3 2025 rental applications
Get approved for any lease by showing landlords you’re a risk free tenant
Stand out from other applicants with the background check trusted by landlords
Affordable tenant insurance to protect renter's property and liability
Build your credit with every rent payment
The Landlord Support Program gives you financial and legal support in case of missed rent payments, lease break, property damage.
Rent Guarantee gives you financial and legal support in case of missed rent payments, lease break, property damage.
Even the best tenants can stop paying rent for many reasons (job loss, health issues, breakups). You can’t predict when this will happen, but when it does, costs can quickly get out of control.
Average homeowner losses related to tenant evictions
Average cost of legal, court filing and bailiff fees for tenancy hearings
Time to evict a tenant
(varies by province)
GIVING PEACE OF MIND TO THOUSANDS OF HOMEOWNERS
“I was on the SingleKey Landlord Support Program and my tenant broke the lease. I put in a claim and they quickly covered 1 month of lost rent as I needed a few weeks to find a new tenant. Great program!”
“I was on the SingleKey Landlord Support Program and my tenant broke the lease. I put in a claim and they quickly covered 1 month of lost rent as I needed a few weeks to find a new tenant. Great program!”
“I had a tenant who stopped paying rent after losing their job, but fortunately, I was enrolled in the Landlord Support Program. They covered the lost rent for nine months, which was the duration it took to evict the tenant.”
“I had a tenant who stopped paying rent after losing their job, but fortunately, I was enrolled in the Landlord Support Program. They covered the lost rent for nine months, which was the duration it took to evict the tenant.”
“I was on the SingleKey Landlord Support Program and had a tenant break the lease. I put in a claim and they were able to get me back the lost rent immediately, as I needed some time to find a new tenant. Super helpful team as well!”
“I was on the SingleKey Landlord Support Program and had a tenant break the lease. I put in a claim and they were able to get me back the lost rent immediately, as I needed some time to find a new tenant. Super helpful team as well!”
“As a first-time landlord, I was so nervous about jumping in. After much research on how to best protect our investment, I came across SingleKey and can’t believe how effortless the process was. Thank you!”
“As a first-time landlord, I was so nervous about jumping in. After much research on how to best protect our investment, I came across SingleKey and can’t believe how effortless the process was. Thank you!”
Get approved and relax: we’ve got you covered with extensive financial backups, legal support, and eviction resolution.
Get approved and relax: we’ve got you covered with extensive financial backups, legal support, and eviction resolution.
In case of delinquency, we’ll reimburse up to 12 months’ rent (up to $60,000).
of rent guaranteed
Get up to 30 days of rent paid if your tenant leaves unexpectedly without providing proper notice.
of rent guaranteed
We’ll reimburse unpaid court-ordered malicious tenant damages up to $10,000.
guaranteed
If you have to go through an eviction, our paralegal team will assist you, with legal fees reimbursed up to $2,000.
guaranteed
Once tenants stop paying, one of our dedicated Landlord Support Program Specialists will step in to resolve the issue and handle the lengthy legal process on your behalf.
Once tenants stop paying, one of our dedicated Rent Guarantee Specialists will step in to resolve the issue and handle the lengthy legal process on your behalf.
We contact the tenant to understand why they’re not paying and, if possible, set up a payment plan.
If the tenant is unresponsive, or unwilling to pay, we proceed to send an eviction notice.
If necessary, we then hire an experienced paralegal to file for eviction and book a tribunal hearing.
After obtaining an eviction judgment, we’ll guide you through the process of hiring a sheriff to remove the tenant if necessary.
Once the property is vacant, inspect for damages and we can reimburse you up to $10,000 in case of malicious damage.
Our simple and reasonable criteria means we can approve most tenants. Here are the qualification criteria and documents required to apply for the Landlord Support Program.
Our simple and reasonable criteria means we can approve most tenants. Here are the qualification criteria and documents required to apply for the Rent Guarantee.
For existing, mid-lease tenants we also require proof of past rent payments.
Sign up and submit your application to get approved for the Landlord Support Program.
Sign up and submit your application to get approved for the Rent Guarantee.
Enter some information about your rental unit and the tenant you’d like to enrol for the Landlord Support Program.
Enter some information about your rental unit and the tenant you’d like to enrol for the Rent Guarantee program.
Upload your tenant’s credit report and proof of income documents, so our team can determine their eligibility.
After you’ve submitted the required documents, a Landlord Support Program Specialist will let you know if the tenant is approved.
After you’ve submitted the required documents, a Rent Guarantee Specialist will let you know if the tenant is approved.
Let us know why you need to fill a demand: defaulting on rent, lease break, or damages.
Share some additional details about the situation. It only takes 5 minutes!
Provide us with a copy of the signed lease agreement.
Recommended
Get reimbursed for 12 months of lost rent.
of the monthly rent
SingleKey is a participating member of a Protected Cell Captive insurance company that is 100% re-insured within the Lloyd’s Market, rated A+ by A.M. Best.
Additional benefits included
Annual Landlord Support Program subscriptions include 2 Tenant Reports so you can screen potential tenants with confidence.
Annual Rent Guarantee subscriptions include 2 Tenant Reports so you can screen potential tenants with confidence.
If necessary, our team will call employment and landlord references to verify the tenant’s history, employment, and income.
Set up automated monthly rent collection and help your tenants build their credit with on-time rent payments.
Hear from real homeowners and discover how the Landlord Support Program gave them peace of mind
BBB rating: A
FREQUENTLY ASKED QUESTIONS
Find answers to frequently asked questions, or get in touch to learn more.
The Landlord Support Program includes:
Since we collect the rent for you, we will know right away if the tenant hasn’t paid and we will take action to contact the tenant and collect the rent. If the tenant is unresponsive, we will continue to pay your rent for up to 12 months while working with our paralegal team to remove the delinquent tenant.
In the case of negligent or wilful property damage by the tenant, please notify us within the next business day and you will be reimbursed up to $10,000 of damages if the tenant refuses to pay.
To start the Landlord Support Program, we need the following documents:
Note that a valid signed lease agreement is only required after the Landlord Support Program is approved by our team.
We also recommend that the landlord performs a pre‐inspection report, including images of the property detailing the condition of the unit prior to the tenant moving in. Landlord or home insurance is also required.
The good news is that we do not qualify tenants based solely on their credit score. To ensure affordability, we require that the rent cannot exceed 50% of tenant’s gross household-income.
Yes, we can accept new and mid-lease tenants. For existing tenants, we simply require confirmation that the tenant has made their past rent payments on time.
The SingleKey Landlord Support Program is backed by Pensio Global, and is secured by a performance bond issued by global insurers rated A.M. Best A-.
The Rent Guarantee Program includes:
Since we collect the rent for you, we will know right away if the tenant hasn’t paid and we will take action to contact the tenant and collect the rent. If the tenant is unresponsive, we will continue to pay your rent for up to 12 months while working with our paralegal team to remove the delinquent tenant.
In the case of negligent or wilful property damage by the tenant, please notify us within the next business day and you will be reimbursed up to $10,000 of damages if the tenant refuses to pay.
To start the Rent Guarantee, we need the following documents:
Note that a valid signed lease agreement is only required after the Rent Guarantee is approved by our team.
We also recommend that the landlord performs a pre‐inspection report, including images of the property detailing the condition of the unit prior to the tenant moving in. Landlord or home insurance is also required.
The good news is that we do not qualify tenants based solely on their credit score. To ensure affordability, we require that the rent cannot exceed 50% of tenant’s gross household-income.
Yes, we can guarantee new and mid-lease tenants. For existing tenants, we simply require confirmation that the tenant has made their past rent payments on time.
The SingleKey Rent Guarantee program is backed by Pensio Global, and is secured by a performance bond issued by global insurers rated A.M. Best A-.
Please provide the information below and we will email you a quote.
