Tenant Report FAQs
How to order a Report?
To order a report, follow these steps:1. Navigate to https://www.singlekey.com/en-ca/ or https://www.singlekey.com/en-us/ and complete your account set-up.2. Once your account set-up is complete, navigate to “Tenant Reports”.3. In the top right corner of the screen, click on "Order New Report".4. On the next page,...
Tue, 19 Dec, 2023 at 9:07 AM
Safety and Privacy
I could be a victim of identity fraud via Singlekey.
In the unfortunate event that you might be a victim of identity fraud via our services, please email us at Info@Singlekey.com or call us at 1-877-978-1404. We will then gather as much information as possible to determine the best of course of action...
Tue, 06 Jun, 2023 at 3:18 PM
Tenant Report FAQs
Will this affect my credit score?
The credit inquiry will appear on the applicant’s credit file, however, it will not have a significant impact on their credit score, since this is not a credit application.These types of credit checks don't impact the credit score since they...
Wed, 20 Dec, 2023 at 8:59 AM
Rent Collection FAQs
What is Rent Collection?
You can streamline your rental income and avoid the hassle of checks and late payments with our Rent Collection tool. It works similar to a Pre-Authorized Debit system, it's free for the first 3 tenants!You can schedule the start date...
Tue, 05 Mar, 2024 at 7:29 AM
Tenant Report FAQs
What is the cost of the Tenant Report?
The pricing is per credit check and public document scan, and there are no monthly subscription or service fees. For Canadian reports:For Equifax / TransUnion, the price will be $24.99 per applicant.For Dual Bureau reports it would be $39.99 per applicant....
Tue, 19 Mar, 2024 at 11:37 AM
Admin
What is ID Verification?
SingleKey is driven to provide a safe platform for all of our users.Verification! As a part of creating an account with us, we have implemented a 2-step verification process. The verification process is mandatory for all users registering with SingleKey. This...
Fri, 15 Mar, 2024 at 3:08 PM
Tenant Report FAQs
How do I customize the Tenant Screening invite?
You can update your mandatory fields in your Account Settings under Report Preferences. Select Account Settings from the menu bar at the top right corner under your name.Click Report PreferencesSelect the information you want to be mandatoryClick Save at the bottom
Thu, 18 Jan, 2024 at 11:22 AM
Rent Guarantee Program FAQs
Exploring Rent Guarantee program!
Protect your property and secure your Rental Income!Additional Info:- Reviews & Testimonials- Quote - Singlekey.com/rent-guaranteeIf you would like to learn more about the program, please book a call with one of our specialists. To enroll in the program click here and follow the steps.
Fri, 16 Feb, 2024 at 4:14 PM
Tenant Report FAQs
How long does it take to view the report ?
Once the account setup process has been completed, and the potential tenant/landlord has filled out the information and submitted the application, it would take about 5 minutes for the report to be generated. After which you would be able to...
Wed, 28 Feb, 2024 at 8:52 AM
Rent Guarantee Program FAQs
Does the coverage extend to instances where the tenant breaks the lease?
Absolutely! Lease break protection is part of the Rent Guarantee Program as well! We cover up to 30 days of rent in case the tenant leaves without notice. For more information on our Rent Guarantee Program, please click here.To book a call...
Wed, 24 Jan, 2024 at 12:13 PM