I am a landlord, cannot access the report.

To ensure you can access your report on our platform please note the following:

1) Is your profile completed?

2) Is your account verified? Did you complete a Verification?

3) Has the payment been completed?

4) Reports can take up to five minutes to generate. 

If the above applies to you but you still have trouble accessing your report, please email us at info@singlekey.com or visit us on our chatbot which is located on the bottom right-hand side of our website and we will be more than happy to assist you.