Thank you for transitioning over to Singlekey. As a final step, we do require our customers to complete the verification process.
Given we work with sensitive financial information, we require all users of SingleKey to undergo a verification and anti-fraud process to avoid malicious activity on our platform. We have implemented a security system where every landlord has to go through an identity verification process before we can release any reports to you as they contain tenant’s personal financial information.
The verification process used with Naborly was done under their terms and conditions and privacy standards. Since you are now migrating over to our platform under new terms and conditions and as our compliance with Equifax, we do require the verification process to be completed.