Rent Guarantee Program FAQs

To add documents for the rent guarantee program, please follow the steps below: 1. Navigate to Rent Guarantee and start a new guarantee 2. Enter the requested information such as the applicant’s name, income, etc. 3. Please click on “Add...

Rent Guarantee for Tenants! Whether you’re a student, a newcomer, or just a renter waiting to get lucky, finding a lease is a time-consuming task.  With SingleKey’s Tenant Passport, tenants get a guarantor trusted by homeowners, so you can ensure...

Absolutely! Lease break protection is part of the Rent Guarantee Program as well! We cover up to 30 days of rent in case the tenant leaves without notice.  For more information on our Rent Guarantee Program, please click here. To book...

If the tenant maliciously damages your property, you can start a demand by following the steps here. In the case of any malicious damages: We would ask for photos (before & after) Invoices for repairs (if you’ve already started the process) ...

If your tenant defaults and you need to submit a demand for unpaid rent or damages, you can start the process via the Rent Guarantee you have set up in your SingleKey account.  Simply click on the property that you...

In case they are existing tenants in the rental unit: We would need to see six (6) months’ worth of on-time rental payments along with proof of income.  Credit report/ proof of income back, from the time the tenant applied...

The qualification criteria are listed below: Rent-to-Income Ratio: The rent-to-income ratio must not exceed 45%. This ensures that the prospective tenant’s income is sufficient to comfortably cover the rent. Financial History: The prospective tenant should not have any bankruptcies, legal files, or...

As part of our Rent Guarantee program, we guarantee rental income for up to 12 months (or $60,000). To raise a demand, we urge the landlord to contact us immediately and notify us so that we may get started on...

When the Rent Guarantee program reaches the end of the 12-month term, it automatically renews to a month-to-month contract.  After the initial lease term, the Rent Guarantee payments go month-to-month, and you can cancel any time by providing thirty (30)...

We could cover units that are used for student accommodation. Students can be covered as long as they have a guarantor on the lease and the information from the student’s guarantor.  For more information on our Rent Guarantee Program, please...