Tenant Portal
What is Marketplace and how do I make use of it?
Explore the marketplace to save with SingleKey Exclusive Offers! SingleKey Partners with TELUS – ON & QC SingleKey Partners with TELUS – AB & BC Tenant Insurance Partnership with Duuo Move Mate – Everything you need for your move – in one...
Mon, 18 Nov, 2024 at 12:52 AM
Tenant Portal
What should I do if I’m having trouble creating my account to access the report?
If you are experiencing difficulties creating your account to access the report, please follow these steps: 1. Take a Screenshot: Capture a screenshot of the error message or page you are encountering. Contact Us for Assistance: Use...
Mon, 18 Nov, 2024 at 12:55 AM
Tenant Portal
Do I need to create an account to view my report?
Yes! You need to create an account to view your report. Creating an account is free and allows you to view and share your report with potential landlords and property managers. How to create an account {link}. Was this article...
Mon, 18 Nov, 2024 at 1:16 AM
Tenant Portal
What should I do if the information is incorrect?
If any information on your report is incorrect, please follow these steps to resolve the issue: Check Your Credit Report: Routinely review your credit report for accuracy, including personal details, credit accounts, collections, bankruptcies, and credit inquiries. Raise a Dispute...
Mon, 18 Nov, 2024 at 1:23 AM
Tenant Portal
Can I edit my application after submission?
Contact Us for Assistance: Use our chatbot located in the right corner of the website to report the issue. Alternatively, email us to info@singlekey.com. Was this article helpful? Yes No Submit Cancel Thank you for your feedback!
Mon, 18 Nov, 2024 at 1:24 AM
Tenant Portal
How can I view my submitted application?
There are 2 ways to view the completed application and share it with other potential landlord/property managers. Method 1: Sign up & Apply Step 1: Create an account by choosing the “Sign up and Apply” option. Access & share the...
Mon, 18 Nov, 2024 at 1:13 AM
