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Tenant Report FAQs

Questions about Tenant Report FAQs? See some of our most popular answers below!

Tenant Report FAQs
What do I do if my page is not loading?
We request you follow the steps to troubleshoot the issue: Ensure that you are using a desktop or laptop. For optimal performance, please use the Google Chrome desktop browser. Disable any virtual private network (VPN) that may be active. Clear...
Sun, 17 Nov, 2024 at 4:09 PM
Tenant Report FAQs
What if my payment does not go through?
If your payment fails, it may be due to one of the following reasons: Verify Payment Details: Please confirm your credit card number, expiry date, and CVC, and retry. 3D Secure:  If you receive a 3D secure authentication code, it...
Sun, 17 Nov, 2024 at 4:17 PM
Tenant Report FAQs
Understanding the Roles of a Co-Signer and a Guarantor
Q: What is a co-signer? A: A co-signer is an individual who signs a tenancy agreement along with the tenant and agrees to be responsible for the tenant’s obligations. Additionally, a co-signer has the same rights to use the property...
Sun, 17 Nov, 2024 at 3:55 PM
Tenant Report FAQs
What is the R-Code?
When the creditors and lenders send the information to the credit reporting agencies, each account comes with two identifiers, a number, and a letter. Here’s what they are and what they mean. Letters Stand for the Type of Account O-...
Sun, 17 Nov, 2024 at 6:13 PM
Tenant Report FAQs
What is a credit report dispute?
A credit report dispute occurs when you request Equifax or TransUnion to investigate any information on your credit report that appears inaccurate or incorrect. It’s important to routinely check your credit report for accuracy, including personal details, credit accounts, collections,...
Sun, 17 Nov, 2024 at 6:58 PM
Tenant Report FAQs
International credit check Delay
In most instances, you can expect your International Credit Check to be generated within 30 seconds. For reports that originate from Australia, the Philippines, and Mexico, processing times may occasionally take a few hours.  Was this article helpful? Yes No...
Sun, 17 Nov, 2024 at 6:31 PM
Tenant Report FAQs
Does using my International credit history impact my International credit score?
If an applicant searches for their international credit history with the countries listed below, it would result in a “hard pull”, which may impact the home credit score. Kenya Mexico Nigeria Philippines  Was this article helpful? Yes No Submit Cancel...
Sun, 17 Nov, 2024 at 6:53 PM
Tenant Report FAQs
Which countries are covered for International Credit Checks?
Currently, applicants can search for the credit history from the following countries: Australia  Austria Germany India Kenya Mexico Nigeria Philippines South Korea Spain Switzerland Ukraine United Kingdom Was this article helpful? Yes No Submit Cancel Thank you for your feedback!
Sun, 17 Nov, 2024 at 6:20 PM
Tenant Report FAQs
What is an International Credit Check?
An International credit check is one, where we translate the international credit data into a local-equivalent report. We have partnered with Nova Credit, a U.S.-based company that provides credit providers with instant access to high-quality global credit data in a uniform...
Sun, 17 Nov, 2024 at 4:23 PM
Tenant Report FAQs
What is the price of International credit check?
The cost of the international credit check would be $59.99 plus tax per report.  For more information on International credit checks, please click here.  Was this article helpful? Yes No Submit Cancel Thank you for your feedback!
Sun, 17 Nov, 2024 at 6:43 PM
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