What if my payment does not go through?

If your payment fails, it may be due to one of the following reasons:

Verify Payment Details:

Please confirm your credit card number, expiry date, and CVC, and retry.

3D Secure: 

If you receive a 3D secure authentication code, it indicates your bank requires additional verification for your transaction. As this security measure is implemented by your bank, please contact them directly for assistance.

Card Declined:

If your card is declined by the bank, please contact your bank for further assistance.

Alternatively:

Please use a different card to complete your purchase.

Note : If the issue persists, please contact customer support for assistance. You can email us at info@singlekey.com or connect with us through our chatbot, located at the bottom right-hand side of our website. We are more than happy to assist you in resolving any concerns.