Rent Guarantee
Protect your rental income
Rent your property—leave the risks to us. In case of non-payment of rent, property damage or lease breaks, the Rent Guarantee gives homeowners ultimate peace of mind by providing financial security and legal support.
Why Rent Guarantee?
Tenant troubles can cost a lot.
Tenants stop paying rent for plenty of reasons: job loss, relationship turmoil, health issues, cash flow problems… the list goes on. Whatever it is, Rent Guarantee can take on the risks so you never have to worry about loss from rent arrears, legal costs, or property damage.
-$16,000
Average cost of tenant evictions paid by
homeowners
-$1,250
Average cost of legal, court filing and bailiff fees
for tenancy hearings
6-10 months
Time to evict a tenant
(varies by province)
Rent Guarantee by SingleKey
Take the risk stress loss out of renting
When you can’t rely on tenants to cover your mortgage payments, Rent Guarantee steps in with financial backups and legal support so you don’t have to worry.
Rental income guarantee
In case of delinquency, we’ll cover up to 12 months’ rent (up to $60,000).
Lease break protection
Get 30 days of rent paid if your tenant leaves without notice.
Property damage protection
We will reimburse unpaid court-ordered malicious tenant damages up to $10,000.
Legal support & eviction resolution
In case of eviction, our paralegal team will support you throughout the process, with legal fees reimbursed for up to $2,000.
Automated rent collection
Set up automated monthly payments with your tenants and help them build their credit score for paying on time. (Optional)
Tenant report
Get 2 Tenant Reports so you can screen potential tenants with confidence.
Getting Started
Get guaranteed in 4 steps
Fill in some details to get your tenant approved right away. It’s that easy.
Setting up
Required documents
Getting qualified
Getting reimbursed
Setting up
-
Create an account
Enrol in Rent Guarantee by sharing some information about your unit and your tenant(s).
-
Get your tenant approved
Upload a few documents to start the tenant approval process, including their tenant report and proof of income.
-
(Optional) Set up Rent Collection
Choose how you want to collect your rent. Our automated Rent Collection tool is free to use for all Rent Guarantee subscribers.
-
Start your coverage
After you’ve submitted the required information and documents, we’ll reach out shortly with your finalized Rent Guarantee Agreement.
Required documents
- Tenant credit report or SingleKey Tenant Report
- Proof of income
- Proof of rent payment for the past few months
- Tenant credit report or SingleKey Tenant Report (optional, but preferred)
- Proof of income (optional, but preferred)
Getting qualified
- No bankruptcy or previous eviction on a credit report in the past three years
- At least one employed member in the household
- A Rent-to-Gross Household Income Ratio not exceeding 50%
*Tenants will not be assessed based on their credit score
- The property is a legal rental unit
- They have a valid lease signed with a tenant
- To claim property damage, a move-in checklist or pre-inspection pictures
Getting reimbursedPricing
Pay monthly.
No hidden fees.
Get everything covered for a low percentage of your monthly rent. Plus, save extra when you pay annually.
5%
of monthly rent amount, paid annually
or 5.5% when you pay monthly
Includes:
- Guaranteed Rent
- Damage Protection
- Legal Fee Coverage
- Vacancy Protection
- Rent Collection (Optional)
- 2 Free Tenant Reports when you pay annually (single bureau reports only)
Hear From Our Users
Relax with Rent Guarantee
Hear from real homeowners how Rent Guarantee kept them protected.
Find the right tenants with SingleKey and clear your path for long-term rentals.
Recover rent, fix damages, and simplify evictions with SingleKey’s Rent Guarantee.
Scale your rental portfolio and ensure cash flow with SingleKey’s risk mitigation tools.
Let SingleKey cover lost rent and guide you through an eviction with professional legal support.
Find peace of mind and the confidence to rent as a first-time landlord with SingleKey’s Rent Guarantee.
As seen in
The Reviews Are In
“Brilliant model that protects you from any uncertainty of not getting your rent.”
“Brilliant model that protects you from any uncertainty of not getting your rent. Loved the overall support. My account manager even responded to my requests on weekends! SingleKey gives me peace of mind!”
“Easy to use website, did credit check on all the applicants. Also signed up for Rent Guarantee, good to have this insurance - especially in Ontario where LTB system is broken and abused by professional tenants. Hannah was very helpful and quick to respond to my queries. Website has user friendly tools like rental application, standard lease agreement that auto populates once you run the credit check.”
“As a landlord, SingleKey is a very important tool to have in your arsenal. I had a tenant stop paying his rent and SingleKey immediately refunded me my rent without question. Once this was complete their legal team outlined all potential options for me to secure an eviction order and then handled all the paperwork and court proceedings. I am very pleased with this service and I recommend any landlord big or small to give it a try.”
“I have been using SingleKey's Rent Guarantee and automatic Rent Collection for almost a year now too. Peace of mind has a price. I haven't made a claim with them, my hope is that I never need to, but if I do, they will honor their Rent Guarantee program.”
“Hannah was very helpful and supportive with answering my questions and helping me get myself and my TT sorted out with SJ's services. I’m also signed up for the Rent Guarantee program. SingleKey makes being a landlord a lot less stressful! I can't say enough good things about this company!”
“I used SingleKey for tenant verification and background check. I am impressed with the service I got and have signed up for Rent Guarantee. It’s an insurance for landlords for rent and seems like a great option. I hope I don’t have to use the benefits or leverage Rent Guarantee program but at least have a peace of mind that I will be covered in case needed.”
- 4.7 stars from 700+ Google Reviews
Rent Guarantee FAQ
In case you were wondering...
Find answers to our frequently asked questions, or get in touch to learn more.
The Rent Guarantee Program includes:
- Guaranteed rental income for up to 12 months or $60,000 per lease
- Damage protection from malicious tenant damage up to $10,000 per lease
- Legal fees incurred during the eviction process covered up to $2,000
- Automatic Rent Collection via PAD
- 2 FREE Tenant Reports when you pay annually
In the case of negligent or wilful property damage by the tenant, please notify us within the next business day and you will be reimbursed up to $10,000 of damages if the tenant refuses to pay.
To start the Rent Guarantee, we need the following documents:
- A SingleKey Tenant Screening Report for each tenant
- Recent proof of income in the form of recent pay stubs, bank statements, or an employment letter
Note that a valid signed lease agreement is only required after the Rent Guarantee is approved by our team.
We also recommend that the landlord performs a pre‐inspection report, including images of the property detailing the condition of the unit prior to the tenant moving in. Landlord or home insurance is also required.
The good news is that we do not qualify tenants based solely on their credit score. To ensure affordability, we require that the rent cannot exceed 50% of tenant’s gross household-income.
The SingleKey Rent Guarantee program is backed by Pensio Global, and is secured by a performance bond issued by global insurers rated A.M. Best A-.
Stress-free renting starts here.
Experience no-risk renting, only from SingleKey.
Protect your rental income
Rent Guarantee gives you financial and legal support in case of missed rent payments, lease break, property damage.
- Rental income guarantee: 12 months of rent reimbursed
- Damage protection: $10,000 in damages
- Eviction legal fees: $2,000 in legal fees
- Over $50 million in Guaranteed Rent across Canada
Tenant troubles can be costly
Even the best tenants can stop paying rent for many reasons (job loss, health issues, breakups). You can’t predict when this will happen, but when it does, costs can quickly get out of control.
$16K
Average homeowner losses related to tenant evictions
$1,450
Average cost of legal, court filing and bailiff fees for tenancy hearings
6-10
months
Time to evict a tenant (varies by province)
GIVING PEACE OF MIND TO THOUSANDS OF HOMEOWNERS
Great program!”
“I was on the SingleKey Rent Guarantee program and my tenant broke the lease. I put in a claim and they quickly covered 1 month of lost rent as I needed a few weeks to find a new tenant. Great program!”
but fortunately, I was enrolled in the Rent Guarantee program. They covered the lost rent for nine months, which was the duration it took to evict the tenant.”
“I had a tenant who stopped paying rent after losing their job, but fortunately, I was enrolled in the Rent Guarantee program. They covered the lost rent for nine months, which was the duration it took to evict the tenant.”
“I was on the SingleKey Rent Guarantee program and had a tenant break the lease. I put in a claim and they were able to get me back the lost rent immediately, as I needed some time to find a new tenant. Super helpful team as well!”
“I was on the SingleKey Rent Guarantee program and had a tenant break the lease. I put in a claim and they were able to get me back the lost rent immediately, as I needed some time to find a new tenant. Super helpful team as well!”
“As a first-time landlord, I was so nervous about jumping in. After much research on how to best protect our investment, I came across SingleKey and can’t believe how effortless the process was. Thank you!”
“As a first-time landlord, I was so nervous about jumping in. After much research on how to best protect our investment, I came across SingleKey and can’t believe how effortless the process was. Thank you!”
rent guarantee includes
Protect yourself with the Rent Guarantee
Get approved and relax: we’ve got you covered with extensive financial backups, legal support, and eviction resolution.
Rental income guarantee
In case of delinquency, we’ll reimburse up to 12 months’ rent (up to $60,000).
12 months
of rent guaranteed
Lease break protection
Get up to 30 days of rent paid if your tenant leaves unexpectedly without providing proper notice.
30 days
of rent guaranteed
Property damage protection
We’ll reimburse unpaid court-ordered malicious tenant damages up to $10,000.
$10K
guaranteed
Legal and eviction support
If you have to go through an eviction, our paralegal team will assist you, with legal fees reimbursed up to $2,000.
$2K
guaranteed
HOW IT WORKS
Rent Guarantee steps in when tenants stop paying rent
Once tenants stop paying, one of our dedicated Rent Guarantee Specialists will step in to resolve the issue and handle the lengthy legal process on your behalf.
We contact the tenant
We contact the tenant to understand why they’re not paying and, possible, set up a payment plan.
We send an eviction notice
If the tenant is unresponsive, or unwilling to pay, we proceed to send an eviction notice.
We hire a paralegal to file for eviction
If necessary, we then hire an experienced paralegal to file for eviction and book a tribunal hearing.
We hire the sheriff to remove tenant
After obtaining an eviction judgment, we will hire the sheriff to remove the tenant if necessary.
Inspect property for damages
Once the property is vacant, inspect for damages and we can reimburse you up to $10,000 in case of malicious damage.
Skip these headaches. Guarantee your rent today.
qualifications and requirements
Getting approved is easy
Our simple and reasonable criteria means we can approve most tenants. Here are the qualification criteria and documents required to apply for the Rent Guarantee.
Qualification criteria
Tenants qualify for the Rent Guarantee if they have:
- A Rent-to-Gross Household Income Ratio not exceeding 50%
- Minimum 1 employed person in the household
- No bankruptcy or eviction on a credit report in the past 3 years
Documents required
For new tenant applicants we require:
- Tenant credit report or SingleKey Tenant Report
- Proof of income and ID
- Signed lease agreements
For existing, mid-lease tenants we also require proof of rent payments.
Apply and get started today
Sign up and submit your application to get approved for the Rent Guarantee.
Share tenant details
Enter some information about your rental unit and the tenant you’d like to enrol for the Rent Guarantee program.
Upload required documents
Upload your tenant’s credit report and proof of income documents, so our team can determine their eligibility.
Get approved
After you’ve submitted the required documents, a Rent Guarantee Specialist will let you know if the tenant is approved.
HOW TO MAKE A DEMAND
Reimbursements made simple
STEP 1
Tell us what happened
Let us know why you need to fill a demand: defaulting on rent, lease break, or damages.
STEP 2
Fill out a default notice form
Share some additional details about the situation. It only takes 5 minutes!
STEP 3
Share a copy of your lease
Provide us with a copy of the signed lease agreement.
Get guaranteed at an affordable price
What's included:
- Guaranteed rent: 12 months
- Property damage protection: $10,000
- Legal fees and paralegal support: $2,000
- Lease break: 1 month rent
- Rent collection included ($50 value)
- 2 complimentary Tenant Reports ($60 value)
Additional benefits included
Complementary add-ons for total peace of mind
Tenant Screening
Annual Rent Guarantee subscriptions come with 2 Tenant Reports so you can screen potential tenants with confidence.
Reference checks
If necessary, our team will call employment and landlord references to verify the tenant’s history, employment, and income.
Automated rent collection
Set up automated monthly rent collection and help your tenants build their credit with on-time rent payments.
How the Rent Guarantee has helped homeowners
Hear from real homeowners and discover how the Rent Guarantee gave them peace of mind
How Rent Guarantee Gave An Ontario-Based Homeowner Confidence to Grow His Rental Business
Eviction Resolved: Rent Guarantee Saves Landlord From $10,000 in Financial Loss
Rent Guarantee Saves Alberta Property Owner From More Than $20K in Damages
See why we're ranked first among homeowners
FREQUENTLY ASKED QUESTIONS
In case you’re wondering...
Find answers to frequently asked questions, or get in touch to learn more.
The Rent Guarantee Program includes:
- Guaranteed rental income for up to 12 months or $60,000 per lease
- Damage protection from malicious tenant damage up to $10,000 per lease
- Legal fees incurred during the eviction process covered up to $2,000
- Automatic Rent Collection via PAD
- 2 FREE Tenant Reports when you pay annually
In the case of negligent or wilful property damage by the tenant, please notify us within the next business day and you will be reimbursed up to $10,000 of damages if the tenant refuses to pay.
To start the Rent Guarantee, we need the following documents:
- A SingleKey Tenant Screening Report for each tenant
- Recent proof of income in the form of recent pay stubs, bank statements, or an employment letter
Note that a valid signed lease agreement is only required after the Rent Guarantee is approved by our team.
We also recommend that the landlord performs a pre‐inspection report, including images of the property detailing the condition of the unit prior to the tenant moving in. Landlord or home insurance is also required.
The good news is that we do not qualify tenants based solely on their credit score. To ensure affordability, we require that the rent cannot exceed 50% of tenant’s gross household-income.
The SingleKey Rent Guarantee program is backed by Pensio Global, and is secured by a performance bond issued by global insurers rated A.M. Best A-.
