How can we help you today?

To order a report, follow these steps: 1. Navigate to https://www.singlekey.com/en-ca/ or https://www.singlekey.com/en-us/ and complete your account set-up. 2. Once your account set-up is complete, navigate to “Tenant Reports”. 3. In the top right corner of the screen, click on “Order New Report”. 4....

The credit inquiry will appear on the applicant’s credit report but will generally have minimal impact on their credit score unless their credit profile is already in a delicate state.  These checks are not associated with loan or credit card...

SingleKey is driven to provide a safe platform for all of our users. Verification!  As a part of creating an account with us, we have implemented a 2-step verification process. The verification process is mandatory for all users registering with...

The pricing is per credit check and public document scan, and there are no monthly subscription or service fees.  For Canadian reports: For Equifax / TransUnion, the price will be $29.99 per applicant. For Dual Bureau reports it would be...

You can update your mandatory fields in your Account Settings under Report Preferences.  Select Account Settings from the menu bar at the top right corner under your name. Click Report Preferences Select the information you want to be mandatory Click Save at the bottom  ...

In the unfortunate event that you might be a victim of identity fraud via our services,  please email us at Info@Singlekey.com or call us at 1-877-978-1404. We will then gather as much information as possible to determine the best of course of action...

You can streamline your rental income and avoid the hassle of checks and late payments with our Rent Collection tool. It works similar to a Pre-Authorized Debit system, it’s free for the first 3 tenants! You can schedule the start...

Protect your property and secure your Rental Income! Additional Info:– Reviews & Testimonials – Quote – Singlekey.com/rent-guarantee – How to Sign Up for the Rent Guarantee Video  If you would like to learn more about the program, please book a call with one of our...

Running a credit check is a vital process for landlords when it comes to screening potential tenants. It provides valuable insights into a tenant’s financial history and helps landlords assess their likelihood of paying rent on time. With SingleKey, you...

Once the account setup process has been completed, and the potential tenant/landlord has filled out the information and submitted the application, it would take about 5 minutes for the report to be generated. After which you would be able to...