We request you follow the steps to troubleshoot the issue:
- Ensure that you are using a desktop or laptop.
- For optimal performance, please use the Google Chrome desktop browser.
- Disable any virtual private network (VPN) that may be active.
- Clear your browser’s cookies and cache to ensure a clean browsing session.
To clear your cookies and cache, please click on this icon on your Google Chrome browser.
Click on ‘Cookies and site data’.
Click on the delete button and once you are done, please click ‘Done’.
If you are still facing issues, please contact us either through email (info@singlekey.com), chatbot or phone.
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